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The Big “WHY”
Most small businesses start either out of necessity (out off a job) or someone believed they could make more money working for themselves. Unfortunately, neither of these alone is good enough to a...
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The Value of Being Wrong
Entrepreneurs often become entrepreneurs after working for someone else and figuring they can turn their job into a business or create a better business than their current boss. Normally they are very...
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Profit – 2 Parts to the Equation
How many conferences, articles and webcasts have you seen that focus on cost cutting and downsizing? Last time I looked profit was the result of subtracting costs from revenue. So isn’t anyone...
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Did You Say Business Plan?
So much has been written about the value of a business plan but I see too many small businesses operating without one. So do you really need one? If you asked a pilot if he absolutely needed a flight...
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Make It Easy
As business owners we should concentrate on why clients leave us just as much as why clients come to us. If you happen to be in a mature industry (like public accounting), it becomes difficult to...
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How to Turn Off a Customer
Over the last week I have experienced 3 instances of one of the most detrimental practices a business can have. Growing up in a retail grocery store environment, I was taught “customer is always...
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